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POLICIES
RETURNS & EXCHANGES
Satisfied customers are vital to sharing the word about Roaming Shades Company. Any of our products can be returned for any reason within 30 days of purchase for a refund. Products must be returned in new, unsoiled and unused condition. Shipping is the responsibility of the buyer, and custom orders are subject to a 15% restocking fee. Please contact us if you are considering a return so that we can help solve the problem, or process your return.
CUSTOMER CARE
Your satisfaction with Roaming Shades products is very important to us. As a customer, you deserve excellent quality, value, and service. If you are dissatisfied for any reason, please contact us immediately so that we can make it right. We want you to be able to confidently recommend Roaming Shades to anyone you meet.
SHIPPING OPTIONS
Standard shipping is included in orders totaling more than $150, and with fabric samples. The choice of shipping provider for free shipping is at the discretion of Roaming Shades, and orders can be expected within 5-7 business days of the ship date.
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Shipping for orders totaling less than $150 are calculated at a graduated rate.
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For all custom orders, be sure to read the Lead Time page for information on when you can expect your order to ship.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL